Quality Management and Accounting in Service Industries
Wojciech Sadkowski & Piotr Jedynak
Language: English
Business & Economics Efficiency Empirical Research Management Sciences Quality Costs Service Enterprises
Publisher: Routledge
Wojciech Sadkowski & Piotr Jedynak
Language: English
Business & Economics Efficiency Empirical Research Management Sciences Quality Costs Service Enterprises
Publisher: Routledge
Description:
This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies.